📋 Terms of Service

1. Agreement to Terms

By using PlateInsight, you agree to these Terms of Service. If you do not agree, please do not use our service.

Service Provider:
[Your Company Name] (Company Number: [Number])
Registered in England and Wales
Registered Address: [Your Full Address]
Email: support@plateinsight.co.uk

2. Service Description

PlateInsight provides vehicle history reports and analysis for UK-registered vehicles using official data from:

• DVLA (Driver and Vehicle Licensing Agency)
• DVSA (Driver and Vehicle Standards Agency)

Our Service Includes:

• Vehicle search by registration number
• Complete MOT history and test results
• PlateInsight Health Score (0-100)
• Market comparison and mileage analysis
• AI-powered vehicle analysis
• Red flags and advisory warnings
• Tax and insurance status
• Ownership history (V5C data)

3. Eligibility

To use PlateInsight, you must:

• Be at least 16 years old
• Have legal capacity to enter into binding contracts
• Provide accurate registration information
• Comply with all applicable laws

4. Credits and Purchases

4.1 Credit System

4.2 Pricing

Current credit packages:

• [Package 1: X credits for £Y]
• [Package 2: X credits for £Y]
• [Package 3: X credits for £Y]

Prices include VAT and are subject to change with reasonable notice.

4.3 Refund Policy

To request a refund: Email support@plateinsight.co.uk within 14 days with your transaction ID.

4.4 Credit Usage

Credits are used when:

• You unlock a full vehicle report for the first time

Credits are NOT used when:

• Re-viewing a vehicle you've already checked
• Viewing vehicles in your History
• Browsing your Garage

5. Acceptable Use

5.1 Permitted Use

You may use PlateInsight to:

• Check vehicles you own or are considering purchasing
• Save vehicles to your Garage (maximum 10)
• Export reports for personal use
• Share reports via provided share functionality

5.2 Prohibited Use

Violation may result in immediate account termination and legal action.

6. Data Accuracy and Limitations

6.1 Data Sources

Our data comes from official UK Government sources (DVLA/DVSA). However:

6.2 Your Responsibility

You are responsible for:

• Verifying critical information independently
• Conducting professional vehicle inspections
• Checking with DVLA/DVSA directly for legal matters
• Making your own purchase decisions

6.3 Not a Substitute For

PlateInsight is NOT a substitute for:

• Professional vehicle inspection
• Legal advice
• Financial advice
• Official DVLA/DVSA records

7. Liability and Disclaimers

7.1 "AS IS" Service

PlateInsight is provided "AS IS" without warranties of merchantability, fitness for purpose, or uninterrupted service.

7.2 Limitation of Liability

7.3 UK Consumer Rights

8. Account Termination

8.1 Termination by You

You may delete your account at any time via Settings > Account > Delete Account.

Upon deletion:

• Account permanently closed
• Unused credits forfeited (non-refundable)
• Personal data deleted per Privacy Policy
• Purchase records retained 7 years (UK tax law)

8.2 Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent activity
• Abusive behavior
• Legal requirements

9. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via:

• In-app notification
• Email notification
• Updated "Effective Date"

Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

Questions about these Terms?

Email: support@plateinsight.co.uk
Address: [Your Registered Address]